Exchanges & returns.

Return policy

Exchanges & returns.

Not the right fit? Request your return within 14 days and send the item back unused, in original condition, complete with labels and packaging.

14 day return window
Original condition required
5-7 business day refund

Conditions

Items can be returned within 14 days after delivery. They must be unused, in original condition, and returned complete with packaging and labels.

What we cannot accept

Worn or damaged items cannot be returned. Limited edition products and special releases are excluded from returns, unless there is a clear proven defect.

How to request a return

Email your order number and reason for return to support@klaimamsterdam.com. After approval, our team will send you the return instructions.

Refunds

Once your return has been received and checked, we refund the amount within 5 to 7 business days. Return shipping costs are at your own expense, except in the case of a defective product.