Real streetwear and sneakers: how to be sure

With streetwear and sneakers it is hard to tell what is real, especially online. A photo says little and a good description costs nothing. This page explains what you can look for and what we do.

What you can look for

• Who is selling it? A store with an address, a phone number and customer service is easier to hold to account than an anonymous seller.
• Can you see it yourself? With a physical store you can pick an item up and try it on before you buy.
• Does it match the product page? Name, colour and brand should match what you receive.
• What happens if it is not right? A clear returns policy belongs with it.

Single details such as a label or stitching say little if you do not have the real item next to it. That is why we rely on checking before shipping, not on explaining afterwards.

Questions you can always ask

Ask a seller who checks the item and when that happens. Ask how to get in touch if something is not right, and whether you can return within a fixed period. A seller who has no clear answer to these is also telling you something.

How KLAIM Amsterdam works

At KLAIM, authenticity comes first. Every item is carefully checked before it reaches the customer. That is also stated on the authenticity page. We sell 100% authentic products and do not work with unreliable suppliers; you can read more on Why KLAIM.

If you have a question about a product or our process, email support@klaimamsterdam.com.

Certainty after your order

Orders are shipped with tracking and clear shipping costs, free from €60 (shipping policy). Returns are accepted within 14 days, as long as the item is unused and in its original condition: see the returns policy.

See it in person in Amsterdam

In our store at Kalverstraat 163 in Amsterdam you can see the pieces from the webshop in person. More about the store, the brands and opening hours is on KLAIM Amsterdam store. To start browsing, go to Fear of God Essentials or Travis Scott.